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Frequently Asked Questions
- How do I reset my password?
- Use the “Forgot Password” option on the login screen.
- The app is crashing or not working properly.
- Try restarting the app or reinstalling it. If the issue continues, contact us so we can help.
- How do I create an account?
- Download the app and sign up with your email address.
- How do weekly challenges work?
- Each week, Sidekix drops a small, real-world challenge designed to get you out of your routine and out with your friends IRL. Challenges rotate regularly, take minimal planning, and are meant to be flexible.
- What are pods?
- Pods are private groups inside Sidekix where you share challenges with people you actually know. Think close friends, roommates, classmates, or teammates. Pods keep things personal and low-noise. You see what your pod is doing, get nudges to participate, and build consistency together without broadcasting to strangers.
- Is my information private?
- Yes, we respect your privacy. You control what information you share with your community.
- How do I change my email address?
- Go to Settings → Account → Email to update your email address.
- Do you share my data with third parties?
- We only share data as described in our Privacy Policy, primarily for app functionality.