Sidekix Privacy Policy
Sidekix (“we,” “our,” or “us”) respects your privacy and takes it seriously. This Privacy Policy explains how we collect, use, and protect information when you use the Sidekix app, website, and related services (collectively, the “Services”).
1. Information We Collect
We collect information necessary to operate and improve Sidekix.
a. Information You Provide
- Name or display name when you create an account
- Profile details such as interests, preferences, or group participation
- Content you choose to submit, including challenge responses or messages
b. Usage and Device Information
- App activity such as feature usage, session duration, and interactions
- Device and technical data including IP address, operating system, device type, and browser
2. How We Use Information
We use collected information to:
- Operate and maintain the Services
- Personalize challenges, groups, and experiences
- Improve product performance and usability
- Communicate updates, notifications, or important service information
- Maintain platform safety and enforce community standards
We do not sell your personal information.
3. Information Sharing
We may share information only when necessary:
- With service providers who help operate the app
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or integrity of Sidekix and its users
Partner experiences or sponsored challenges may involve limited data sharing, clearly disclosed at the time of participation.
4. Data Security
We use reasonable, industry-standard safeguards to protect your information. No system is completely secure, and use of the Services is at your own risk. Users are encouraged to protect their account credentials.
5. Data Retention
We retain information only as long as needed to provide the Services or comply with legal obligations. You may request deletion of your account and associated data, subject to applicable laws.
6. Children’s Privacy
Sidekix is not intended for users under 13. We do not knowingly collect personal information from children under 13. If such data is discovered, it will be deleted promptly.
7. Third-Party Links
The Services may include links to external websites or services. We are not responsible for the privacy practices of third parties and encourage users to review their policies independently.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or website. Continued use of the Services after updates constitutes acceptance.
9. 10DLC Messaging Privacy Disclosures
For SMS and MMS communications sent through 10DLC routes, Sidekix applies the following privacy standards:
- Mobile information will not be shared, sold, rented, or transferred to third parties for marketing or promotional purposes.
- Information sharing to subcontractors in support services (such as customer support or platform operations) is permitted only for business operations and not for third-party marketing.
- Messaging consent and phone number data are used only for the purposes disclosed at opt-in, including service updates, support, and program-related notifications.
- Users can opt out of SMS communications at any time by replying STOP.
- Users can request help by replying HELP or by contacting sidekix.team@gmail.com.
- Message frequency may vary by user activity and settings.
- Message and data rates may apply.
10. Contact
Questions or concerns about this Privacy Policy can be directed to: sidekix.team@gmail.com